Integrate Salesforce
& Jira With Sinergify
For Better Cross-Team Collaboration
Productive Teams. Happy Customers
Watch a Demo
A Shining Moment for Sinergify – Earns
Bronze at Stevie
Awards!
Trusted By Leading Global Brands
Take Cross-Team Collaboration to a Whole New Level
Accelerate Case Resolution & Improve Customer Satisfaction with Sinergify
By integrating Salesforce and Jira with Sinergify, Grazitti’s powerful Salesforce Jira connector, teams can unlock seamless cross-functional collaboration and gain real-time insights into the customer journey. By automating workflows and reducing resolution time, it empowers agents to deliver faster, more personalized support, driving higher customer satisfaction.
Sinergify’s AI Assist feature takes efficiency to the next level. By providing intelligent recommendations based on historical data, agents can make faster, more informed decisions. When integrated with Salesforce’s Agentforce, Sinergify automates routine tasks, enables end-to-end case resolution, and delivers multi-channel support. This empowers agents to focus on strategic initiatives and deliver exceptional customer experiences.
Automate Workflows & Deliver Effective Customer Support With Salesforce Jira Integration
Sinergify, a Salesforce Jira integration solution, enables custom development and automation by leveraging data from business-critical tools. Its advanced features:
Multilingual Support
Get support for as many as 18
languages and view the admin panel
in the language of your choice
Bidirectional Synchronization
Enable a two-way flow of data and
auto-sync comments and attachments
with Salesforce Jira Connector
Lightning-Ready
Get compatibility with Classic, as
well as Lightning Experience (LEX)
in
Salesforce
Multiple Object Syncing
Avail support for standard and custom objects & synchronize as many objects as you require with Salesforce Jira Connector
Analytics & Reporting
Get reporting capabilities to analyze the number of Salesforce cases escalated as Jira issues
Advanced Search
Get advanced search for existing Jira issues as well as a comprehensive view of the results page
Watch How Sinergify Benefits Your Business Requirements
customers say their Case SLAs and overall Support Experience have improved post-Sinergify implementation.
customers rated 5 stars for the user-friendliness of Sinergify for connecting and managing Salesforce and Jira.
customers rated 4 stars for the accuracy and timeliness of data synchronization between Salesforce and Jira using Sinergify.
people rated a full score for the adaptability of Sinergify across teams in their organization.
* Metrics reported by our customers through an internal survey.
Experience the Power of Salesforce Jira Integration
Fragmented teams, delayed updates, and inefficient data sync slowing you down? Sinergify’s experts deliver tailored insights through real-world use cases and best practices, showcasing how our seamless Salesforce-Jira integration overcomes complexity, boosts collaboration, and drives transformative results for your challenges.
Sinergify: An Industry Leader on Top Cloud Integration Marketplaces
Customer Speak From AppExchange
MF
Matthew Fox
Mar 08, 2023
EB
Eric Berutsya
Feb 04, 2025
RS
Arjana Bibic
Jan 16, 2025
BS
Barry Schnee
Apr 06, 2023
AC
Amanda Chrismon
Jan 11, 2024
Enhanced Data Visibility & Improved Customer Insights
Top Salesforce Jira Integration Use-Cases With Sinergify
With a focus on accessibility, scalability, cost-effectiveness, quick implementation, and seamless integration, we’ve built Sinergify – A Salesforce Jira connector to streamline and simplify customer relationship management. Once you configure and set up the Salesforce Jira connector as per business requirements, almost everything can be automated.
Create Jira Issues
from Salesforce
Sync Attachments
& Comments
Search & Link Jira
Issues From Salesforce
Centralize Updates on
Salesforce & Jira Side
Link Multiple Jira
Instances With Salesforce
View Salesforce Insights
With the Jira Plugin
On-Demand Webinar
How Allot Empowered Teams for Seamless Collaboration with Sinergify
Disconnected teams often struggle with ineffective communication, duplicated efforts, and project delays. Discover how integrating Salesforce and Jira can obliterate these obstacles in our on-demand webinar.
Join Amarveer Singh and Mudit Garg as they share their insights, alongside Mazi from Allot.
- Transformative benefits of Salesforce-Jira integration that can revolutionize your workflow
- Tailored solutions for admins and customer support leads
- Real-world success stories, including how Allot achieved tangible results with Sinergify
Trusted by Customers Across Industries
Case Study
Transforming Cybersecurity Operations With Seamless Salesforce-Jira Integration
Read Now >
Case Study
Integrating Five Jira Instances with One Salesforce Org for Maximum Efficiency and Seamless Collaboration
Read Now >Why Choose Sinergify for Salesforce Jira Integration
Certified Experts
We have a team of Salesforce & Jira developers and consultants who will assist you with implementation and support.
No Code Integration
Achieve seamless Salesforce Jira integration without any coding to empower users of all technical backgrounds and ensure faster time to market.
Product Customization
Set-up a personalized product, whether it is one-way synchronization, custom buttons, or a new dashboard.
Security Compliance
Get a Salesforce-native app and use the REST API for data transfer. Maintain compliance with GDPR, HIPAA, and more.
Featured Resources
Press Release
Sinergify Wins Bronze at the 2025 Stevie Awards for Elevating Sales & Customer Service
Explore More
Press Release
Sinergify Garners Spotlight on Salesforce Ben for Revolutionizing Salesforce Jira Integration
Explore More
Frequently Asked Questions
- Seamlessly Connect Salesforce and Jira: A connector enables you to create Jira issues from Salesforce, link Salesforce records in Jira, and synchronize comments and attachments between the two platforms.
- Automate Business Processes: A connector can be used to automate a wide range of business processes, such as creating Jira issues from Salesforce cases, updating Jira statuses based on changes in Salesforce, and notifying customers of Jira updates.
- Strengthen Team Collaboration: A connector makes it easy for teams to collaborate across Salesforce and Jira. You can use the connector to create a shared view of customer data, track progress on issues, and communicate with each other in real-time.
Here’s how you can create a new Jira ticket from a Salesforce case record:
Step 1: From your Salesforce instance, go to the case record for which you want to create a Jira ticket. There are two ways to create a Jira ticket from Salesforce. For more details, visit this link.
